At REKO, factory visits are more than a simple tour—they are a structured, transparent, and customer-focused experience designed to help you fully understand our capabilities, quality standards, and commitment to long-term partnership.

Visitor Registration Form

To ensure safety, confidentiality, and a smooth visit, every guest is required to complete the Visitor Registration Form upon arrival. The information helps us prepare access permissions, arrange safety gear, and record the visit.

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Visiting information

Meeting participator
REKO Team (4 participators):
XXX Team (1 participator):
Sugar Su ( Co-founder )
Owen Xiao (Technical Support)
Rular Chan (Sales representative )
Allison Liu ( Assitant )
XXXXX (Position)
Purpose of visit
  1. Your production processes and capabilities.
  2. Your quality control procedures.
  3. Your capacity and lead times.
  4. Your plans for future products or services.
Others
  1. Please prepare sample for order XXX. We need bring them back.
  2. XXXX。
REKO factory adress
Address:
Building B, No. 1 Banggang Road, Banggang Industrial, Dongfang Community, Songgang Street Baoan District, Shenzhen.
Address ( Chinese ):
松岗街道东方社区蚌岗工业区蚌岗路1号B栋
Contact :
Rular Chan
Telephone:
13XXXXXX
Note:

Fields highlighted in red are to be completed by our sales representative, while fields highlighted in blue are to be filled in by the customer. The blue entries will remain visible in the form for customer reference.

Reception Personnel

REKO assigns a dedicated reception team for every factory visit to ensure efficiency and a high-quality experience.
general_manager_sugar_su

General Manager

Sugar Su

Industry Experience: 18 years

engineer_manager_owen_xiao

Engineer Manager

Owen Xiao

Industry Experience: 13 years

sales_manager_nicole_chan

Sales Manager

Nicole Chan

Industry Experience: 8 years

sales_supervisor_mandy_liu

Sales Supervisor

Mandy Liu

Industry Experience: 3 years

At REKO, we believe that a well-organized and professional reception during customer factory visits reflects our commitment to partnership. Our standard reception team includes the Company Leader, Engineer, Sales Representative, and Sales Assistant, ensuring a comprehensive and efficient communication experience.

Why this setup:

Company Leader / Management: Welcomes the client, demonstrates the company's commitment, and is empowered to address strategic cooperation topics and make on-site decisions.

Engineer / Technical Lead: Answers technical questions regarding capabilities, processes, and quality standards, showcasing REKO's technical expertise.

Sales Representative: Acts as the client's main contact person, facilitating communication on cooperation flow, project status, and building trust.

Sales Assistant: Supports logistics, prepares documents, takes notes, and ensures the visit runs smoothly and efficiently.

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Pre-Visit Preparation

Before the client arrives, REKO will complete a series of preparations to ensure the visit is smooth and informative.

Preparation includes:
  • Confirm visit schedule & attendees
  • Prepare meeting room, samples & presentation
  • Review customer project background
  • Pre-arrange workshop tour route
  • Prepare PPE (gloves, vests, goggles)Prepare PPE (gloves, vests, goggles)
  • Pre-screen any confidential areas
  • What salesman must to do before you come to visit REKO
    NO. Content Remarks
    1 "Visit Information" sent to customer Understand the customer's relevant itinerary and purpose of visiting REKO for reference
    2 "Customer Visit Notice" sent to internal colleagues Internal colleagues will make relevant reception preparations according to relevant requirements
    3 Preparation of relevant documents or samples Prepare relevant information according to customer requirements
    4 Prepare relevant PPT presentation based on customer concerns 15-20 minutes PPT presentation to the client
    5 Complete the "Customer Visit Information Feedback Form" Provide timely feedback to the company on issues reported by customers or problems encountered during the reception process
    6 Complete the "Meeting Minutes" Send "Meeting Minutes" to customer within 1-2 days after the meeting

    Factory Visit Meeting Flow

    Our standard, structured visit process ensures clients receive a complete understanding of our capabilities, equipment, and quality control.
    Time: About 1.5-2 hours
    Meeting holder: By sales
    reko_presentation
    Parts 1: 15 minutes
    REKO Presentation
    -By Sugar(GM)-
    production_line_visit
    Parts 2: 40 minutes
    Production line visiting
    -By Sales-
    visit_discussion
    Parts 3: 60 minutes
    Discussion
    -Both parties-

    To provide our clients with a comprehensive understanding of REKO's capabilities, the visit is structured into three key parts: a company presentation by our General Manager Sugar to highlight our services and strategic vision; a guided production line tour led by the sales team to showcase our manufacturing processes and quality control; and a final discussion session for both parties to exchange ideas on project needs, technical requirements, and future cooperation.

    post_visit_team_photo

    Post-Visit Summary to Customer

    After the visit, the sales team will send a complete visit summary within 24 hours. This ensures both sides stay aligned on project expectations and technical details.

    Summary includes:
  • Key discussion points
  • Customer questions & our answers
  • Areas of concern & our proposed solutions
  • Photos (if approved by customer)
  • Next steps / follow-up actions
  • Warm reminder

    Witness the quality with your eyes and feel the professionalism with the details. REKO welcomes every customer who values ​​quality to visit our factory for communication. We are ready.

    REKO Location

    Address:Building 8, Qianhai Kexing Science Park,No.6-1, Yintian Road, Xixiang, BaoAn district,ShenZhen China.

    Nearest International Gateway
    Hong Kong

    45 minutes to Shenzhen Bay Port, then cross into Hong Kong.

    Hong Kong International Airport (HKG) offers easy global access.

    hong_kong_airport
    High-Speed Rail Access
    shenzhen_north_railway Shenzhen North Railway Station

    Approx. 30 minutes by car from our factory.

    Travel times to major cities:

    Guangzhou: 30 mins

    Shanghai: 6 hours

    Beijing: 8 hours

    From Major Airports
    shenzhen_baoan_airport Shenzhen Bao'an International Airport (SZX):
    ~25 minutes by car
    Hong Kong International Airport (HKG):
    ~1.5–2 hours (including border crossing)
    Nearby Ports for Shipping
    shenzhen_port Shenzhen Port (Chiwan / Yantian / Shekou):
    ~45–60 minutes
    Hong Kong Port:
    ~1.5–2 hours

    Ideal for international logistics, including express courier, air freight, and sea freight.

    Hotel recommendation

    Courtyard By MarriottShenzhen Baoan

    深圳联投东方万怡酒店

    (Total 257 rooms)

    https://www.marriott.com.cn/hotels/szxcy-courtyard-shenzhen-baoan/overview/

    marriott_hotel_exterior
    Booking NO. Established in Distance to REKO Time to REKO Reference Price
    400-699-8818 Year 2018 3 KM About 10 min by Car 120 USD
    (Deluxe King Size Room)
    No.46 Dongfang Avenue Bao'an District Shenzhen China
    深圳宝安区松岗东方大道46号
    marriott_hotel_dining
    marriott_hotel_room marriott_hotel_lounge
    marriott_hotel_leisure

    This hotel is closed to REKO's factory
    If you come to visit REKO, Feel free to let us know if you need to book this hotel

    To learn more about our capabilities
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